Terms of service
📄 Terms of Service
Last Updated: 2025-09-23
Welcome to Nexa Lifestyle. By accessing or purchasing from our website (www.nexalifestyle.com), you agree to be bound by the following Terms of Service. Please read them carefully.
1. General Conditions
-
By using our website, you confirm that you are at least the age of majority in your state or province of residence.
-
You may not use our products for any illegal or unauthorized purpose.
-
We reserve the right to refuse service to anyone, at any time, for any reason.
2. Products & Services
-
We make every effort to display accurate product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct them without prior notice.
-
Product availability may vary. We cannot guarantee that all items shown will always be in stock.
-
Certain products may be subject to limited quantities and are offered according to our Return & Refund Policy.
3. Pricing & Billing
-
Prices are listed in [CAD], unless otherwise stated.
-
We reserve the right to adjust prices, promotions, or discontinue products without notice.
-
You agree to provide current, complete, and accurate purchase and account information.
-
All payments are processed securely via third-party gateways (e.g., Shopify Payments, PayPal). We do not store your credit card details.
4. Shipping & Delivery
-
Orders are processed and shipped through our fulfillment partners. Estimated delivery times are outlined in our Shipping Policy but are not guaranteed.
-
We are not responsible for delays due to customs, postal services, or factors outside our control.
-
Customers are responsible for providing accurate shipping addresses. Orders shipped to incorrect addresses due to customer error are not eligible for refunds.
5. Returns & Refunds
-
Our Return & Refund Policy governs all returns, exchanges, and refunds.
-
Certain items (e.g., custom products, clearance sales) may be ineligible for returns.
6. Intellectual Property
-
All content on this website—including text, images, logos, and product designs—is the property of Nexa Lifestyle or its content providers.
-
You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without our written consent.
7. Limitation of Liability
-
Our products are provided “as is” without warranties of any kind.
-
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
-
Some products (e.g., wellness or fitness items) should be used responsibly. Always follow instructions and consult professionals where necessary.
8. User Accounts
-
You are responsible for maintaining the confidentiality of your account and password.
-
We are not liable for any loss or damage resulting from your failure to safeguard login credentials.
9. Third-Party Tools & Links
-
Our site may provide access to third-party tools or links (e.g., DSers, AutoDS, shipping providers) which we do not monitor or control.
-
You acknowledge that we provide access “as is” and accept no liability for third-party services.
10. Governing Law
-
These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada.
11. Changes to Terms
-
We reserve the right to update or replace any part of these Terms at our discretion.
-
Continued use of our website following changes constitutes acceptance of the new Terms.
12. Contact Information
Questions about these Terms should be sent to us at:
📧 support@nexalifestyle.com