Shipping policy

📦 Shipping Policy

Last Updated: 2025-09-13

Thank you for shopping at Nexa Lifestyle. Below you’ll find our shipping terms and delivery expectations.

🌍 Shipping Locations

  • We currently ship to Canada, the United States, and select international destinations.

  • If your country is not available at checkout, please contact us at support@nexalifestyl.com for assistance.

⏱️ Processing Times

  • Orders are typically processed within 1–3 business days.

  • Once processed, you will receive a confirmation email with tracking details.

🚚 Delivery Times

Estimated delivery times vary depending on your location:

  • Canada & United States: 7–14 business days

  • International Orders: 10–20 business days

Please note: delivery times are estimates only and may be affected by factors beyond our control (e.g., customs delays, courier disruptions, holidays).

📦 Order Tracking

  • All orders include a tracking number.

  • Tracking information will be emailed once your package ships.

  • You may also track your order anytime on our Track Order page.

💸 Shipping Costs

  • Free Standard Shipping on all orders over $100 (CAD/USD).

  • Flat rate of $12.95 for orders under $75.

  • Expedited shipping may be available at checkout (where supported).

⚠️ Incorrect Addresses

  • Customers are responsible for providing accurate shipping details.

  • We are not liable for packages lost due to incorrect addresses provided at checkout.

📦 Lost or Delayed Packages

  • While we make every effort to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs, or circumstances outside our control.

  • If your package appears lost, please contact us at support@nexalifestyle.com

  •  with your order number and tracking details, and we will assist you.

📬 Customs, Duties & Taxes

  • International customers are responsible for any applicable customs fees, duties, or taxes.

  • These charges are not included in the product price or shipping fees.

❓ Questions

If you have any questions about your order, please contact us at:


📧 support@nexalifestyle.com